Reference

ngmentogel Privacy Policy Built Around Your Account

Your account profile, login device list, cookie choices, and DANA, OVO, GoPay, QRIS wallet records are covered before you open your account with us.

Account data scopeCookie controlsDANA recordsLogin device checks
ngmentogel ngmentogel Privacy Policy Built Around Your Account
CONTACT PATHS

Reach Us About Privacy Requests

Privacy questions should reach a person who can check your account rather than a public comment box.

Live chat Use live chat inside the lobby from 10:00-22:00 WIB when you need a quick…
Email request Send privacy questions to the support email shown in your account area.
Account message form Open Account > Help > Privacy Request to submit a change or deletion request…
ACCOUNT CARE

How We Protect Your Account Data

We treat privacy as part of account operation, not as a separate document you only see once.

Data we collect

We collect the details needed to create and maintain your account: username, contact data, verification status, wallet references, game-session timestamps…

Cookie choices

Cookies help keep you signed in, remember language settings and detect unusual session changes.

Login device path

Check Account > Security > Login Devices to see recent sign-ins and remove a device you no longer use.

Wallet privacy

DANA, OVO, GoPay and QRIS references are used to match deposits, withdrawals and account ownership checks.

Retention periods

We keep account and wallet records while your account is active and for a lawful period after closure when needed…

Change requests

You can ask us to correct contact details, export account data or erase eligible records.

Privacy Questions Before You Join

These answers focus on how we handle your data when you open and use an account. They explain what we collect, how payment records are used, how device checks work, and how you can contact us. If your request involves account ownership, we will verify you before making any change.

We collect the account details you enter, contact verification status, username, password hash, device data, IP range and security logs. We also keep support messages you send so we can answer privacy requests properly.

No. We store transaction references, timestamps, wallet labels and matching records needed for account checks. Your wallet app password, private PIN and full app access stay outside our account system.

Session logs help us secure your account, settle disputes and detect unusual activity. They may show time, game category, title such as Andar Bahar or Jewels of Prosperity, stake record and session outcome.

Sign in and open Account > Profile for contact details, then Account > Security > Login Devices for recent sessions. For data export, correction or erasure, use Account > Help > Privacy Request.

Only staff assigned to account security, payments or privacy support can see the data needed for your case. We limit access by role and keep request logs for accountability.

We keep required records for a lawful period after closure when needed for security, wallet disputes, fraud prevention or legal response. Data that is no longer needed is deleted or anonymised.

Use live chat from 10:00-22:00 WIB, the email shown in your account area, or Account > Help > Privacy Request. We will verify you before discussing or changing account data.